For businesses where the phone is revenue
answering.

We design, build, and run how your business talks to its customers — the phone system, the attendant that answers, and the work every conversation should trigger.

One team. Twenty-five years in voice and data.

Get a free Front Door Audit

We call your business like a customer would, then grade what we find.

Prefer to talk? Call our team at (970) 838-0600.
Sourcing · 200+ providers SOC 2 Type II infrastructure
What we build

From the dial tone to the follow-up.

Three layers of every customer conversation. Start with whichever one hurts most — each is built to fit the next.

01 / The line

Phones that connect

Business phone systems designed around how your calls should flow — migrated, ported, and routed so callers reach the right person the first time.

  • System design & migration
  • Number porting
  • Call flows & routing
  • On-hold & greetings
02 / The answer

Attendants that answer

Auto-attendant menus, AI agents trained on your business, your own team — or any mix. It’s answering architected around how your business actually works.

  • Auto-attendant menus
  • AI voice & chat agents
  • Ring groups for your team
  • Warm transfer between them
Hear our AI agent: (970) 410-9700
03 / After the call

Automation that follows

Appointments booked. Jobs dispatched. CRMs updated. Payments collected. Reviews requested. All of it between calls, without anyone retyping a thing.

  • CRM & calendar sync
  • Email & SMS follow-ups
  • Payments & scheduling
  • Custom workflows on any stack
One team

Calls don’t break inside the products.
They break between them.

Your phone system, software, AI, and front desk each do their part. Nobody designs where they meet, so that’s where callers get dropped, repeated, and forgotten. We design those connections as one team, build them, and run what we build.

Where it meetsUsuallyWhat we build

It rings out, or rolls to a voicemail box that’s already full.

Call flows that route by time, topic, and location — with failover both ways: your team if the AI can’t answer, the AI if your team can’t.

A cold transfer. The caller starts over.

Warm handoffs that pass along the whole conversation.

The details live in someone’s notes.

Every conversation written to your CRM and calendar.

The quote or the reminder goes out late, or never.

Follow-ups that send themselves.

Beyond the call
Northpine Heating & Plumbing · A sample day · 38 calls Sample
Menu → front desk → AI on overflow and after hours
8:05a UrgentNo heat — furnace won’t startAI · overflow
Triaged urgent Booked 9–11am Tech assigned Confirmation texted
9:40a QuoteWater heater replacementFront desk
Matched to customer Logged to CRM Follow-up task created
12:05p RescheduleThursday tune-upAI · overflow
Moved to Fri 1pm Calendar synced Reminder texted Slot reopened
2:30p BillingInvoice questionMenu → AI
Invoice found Payment link texted Paid by card
9:47p EmergencyBurst pipe in basementAI · after hours
Triaged emergency On-call tech paged Job created ETA texted

The call ends. The work doesn't.

When the AI answers, it can run the whole chain — booking, dispatch, reminders, payment. When your team answers, the call still lands in your CRM with the next step queued.

  • Bookings, reschedules & confirmations
  • CRM, field-service, practice software — whatever you run
  • Payments, invoices & follow-ups
  • Custom workflows on any system
Where we come from

AI is the newest layer, not the first.

We’ve built voice and data networks for decades — and run our own businesses on them. That’s why the AI we build fits the system around it, and why we’ll tell you when you don’t need AI at all.

Before we built AI to answer phones, we answered them. We know where calls go to die.
How we work

Audit first.
Opinions later.

Every engagement runs as a project, not a sales cycle. Each step ends with something you can hold us to.

  1. 01

    Audit

    We measure how your front door performs today, from the first ring to the last reply.

    You getA graded scorecard
  2. 02

    Design

    A scoping call, then call flows, AI conversations, and integrations worked out with your team before anything is bought or built.

    You getA written plan and a fixed quote
  3. 03

    Build

    We source the lines, port your numbers, train the AI on your real calls, wire in your systems, and test it all before go-live.

    You getA cutover planned to the hour
  4. 04

    Run

    We run the AI and automations we build, keep your integrations healthy, and re-tune as your business changes.

    You getRegular reviews with our team
Start here

Before you call us,
we call you.

The Front Door Audit. We secret-shop your phones and chat at the hours your customers actually call, then walk you through where calls and leads are slipping.

It’s free. We’d rather show you than tell you.

Already know what you need? Book a scoping call