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CHAT ANSWERING

Tap the full potential of your website and social media with out live chat service. Our agents can monitor incoming chat requests, and capture leads for your business 24/7. Best of all, you pay when we close genuine leads, not for minutes.

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What makes our chat so powerful?

WE SELL WHILE YOU SLEEP

Imagine valuable leads pouring in around the clock, without you lifting a finger. That's exactly what our live chat service delivers. Our agents are engaging, responsive, and trained experts when it comes to closing, whether it's capturing a hot lead or scheduling an appointment. They have to be. We are so confident in the capabilities of our team that we never bill for minutes - only genuine leads. Our success couldn't be more closely aligned with the value we deliver for you. 

CAPTURE LEADS ACROSS

multiple platforms

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YOUR WEBSITE
A small widget is added to your website so visitors can initiate a live chat, which our agents will monitor 24/7. 
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FACEBOOK
No more messages sitting in your inbox. Customers will get a response on facebook messenger with lightning speed.
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GOOGLE BIZ
A small widget is added to your website so visitors can initiate a live chat, which our agents will monitor 24/7. 
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SMS TEXT
Everyone is texting these days. Capitalize on it, while your competitors are sleeping. Add SMS and cover all bases.

If your business isn't chat enabled or worse,
slow to respond, you're losing business!

Chat Leads

42%

of Chat Leads
come in after hours

Vector (1)

45%

of Human Chats turn into Sales Leads

Vector (2)

8%

Drop in conversion for every 30 seconds in response time

Vector (3)

40%

Average increase in leads with our live chat service

FREQUENTLY ASKED QUESTIONS

Here, you’ll find quick and clear answers to some common inquiries about our services. If your question isn’t covered here, don't hesitate to visit our Contact Page. Our team is always ready to assist you with any additional queries.

  • Are your chats all handled by live agents, or do you use AI?

      Our live chat answering service always involves live agents, who are trained to assist customers while capturing leads and appointments.

      We do have a separate AI chat and phone answering service, which involves custom “educating” a proprietary LLM (Large Language Model) about your business and customer needs. For more information please Contact Us.

  • What are your hours of live coverage?

      We’re open 24/7, all holidays included. With our service you never have to worry about chat requests going unanswered.

  • How quickly are chat requests answered?

      Time is everything with chat. Idle customers on a device might be browsing your competitors while they wait. We aim to have every chat answered by a live agent within 8 seconds.

  • How does your chat widget get installed on my website?

      A small snippet of code is added to your site, which calls up the chat widget for visitors. It is an easy process that usually just requires a quick cut-and-paste. We can provide you instructions, or someone from our tech team can handle the install. It’s up to you. 

  • Do you charge by the minute?

      No. With our pay-per-lead model we bill for tangible results, not minutes. Your plan will cover a certain number of qualified leads that can be captured, or appointments scheduled, each month. Anything over that number is also billed per qualified lead/appointment.

  • What constitutes a qualified lead?

      A lead or appointment is considered qualified if it meets 3 criteria. 1) The individual provides genuine contact information. 2) They are interested in your products or services. 3) They reside in the geographic area that you service. 

  • What happens with other chats such as customer service questions?

      Our agents will still take the customer’s information and details about their inquiry, and forward it to you. We just don’t bill you for it. This is a courtesy that we consider part of the overall service.

  • Are there any long-term contracts involved?

      No. We bill monthly, and you can cancel service at any time.