FAQ

Straight answers.

We’re in the answering business — so here are the real ones, no hedging.

Do we have to use AI?

No. AI is one way to answer — an auto-attendant or your own team are others. Plenty of businesses start with the phone system and decide on the rest later.

Will the AI sound like a robot?

Not if we’ve done our job. We tune voice, pacing, and personality on your real calls until it sounds like someone you’d be glad to have on staff. Call (970) 410-9700 and judge for yourself.

What happens when the AI can’t handle a call?

It hands off to your team with the conversation attached, so nobody repeats themselves.

Does this replace my staff?

It takes the part of the day your team dreads — the phone that rings during the work that matters, the after-hours calls, the overflow. Your people do the high-value work, and the right calls still reach the right person.

How long does it take?

It depends on what we’re building. An after-hours AI agent takes weeks; a multi-location phone migration takes longer. Either way, you get a written plan with dated milestones before anything starts.

How does pricing work?

The audit is free. If you want to fix what it finds, we scope it with you on a call, then send a fixed, written quote for the build and a monthly price for running it. No tiers — the pricing page explains what moves the number.

Do we have to switch phone providers?

No. We’re not tied to any provider, and sometimes the best fix is on the system you already have. If switching makes sense, we’ll show you the options.

Who do we call when something breaks?

Us, first. If it’s something we built or run, we fix it. If it’s the carrier, we open the ticket and chase it.

Is our data secure? Who owns it?

Your data is yours. It’s used to run and improve your service, never sold. Everything runs on infrastructure audited to SOC 2 Type II, with encryption in transit and at rest. Details on Security & Trust.

What do you need from us to start?

For the audit: your business phone number and website. That’s it. For a build: access to your real calls so we learn how you answer, the knowledge your front desk relies on, and a look at the tools you want connected.

Can it handle other languages, and outbound calls?

Yes to both. Agents speak 31 languages, and we build outbound for people who’ve opted in to hear from you — reminders, follow-ups, and qualification.

Start here

Still have one? Ask it on a call.

Or skip ahead: the audit answers the biggest question — what your callers get today.

Prefer to talk? Call our team at (970) 838-0600, Mon–Fri. Our AI agent answers (970) 410-9700 around the clock.