Security & Trust

Built to be trusted.

You're handing us your phone, your patients, your customers, and the conversations that carry your reputation. We treat that data the way the regulated industries we serve require — and we're plain about exactly how.

HIPAA
Eligible workflows for healthcare and dental, with the safeguards protected health information requires.
SOC 2 Type II
Independently audited controls for security, availability, and confidentiality on the infrastructure we run on.
GDPR
Data-handling practices aligned to GDPR for the customers and regions that need them.
99.99% uptime
The reliability a front door demands — your line answers when your callers need it.
Your data

You own it. We don't sell it.

Your calls, transcripts, and customer records belong to you. We use them to run and improve your agent — nothing more. We don't sell your data, and we don't repurpose it to train tools for anyone else.

Encryption

Protected in transit and at rest.

Conversations and the data they generate are encrypted both while moving and while stored, on infrastructure built and audited for security-sensitive workloads.

Access

Least-privilege, by default.

Access to your data is limited to what's needed to build and run your agent. Permissions are scoped tightly, and sensitive actions are controlled — not handed around.

Compliance posture

Matched to your industry.

A dental practice, a law firm, and an e-commerce store don't carry the same obligations. We configure handling, retention, and consent to fit the rules your business actually operates under.

The infrastructure

Engineered to enterprise standards.

We design, build, and tune every agent ourselves, on a platform built to the standards regulated industries demand. The infrastructure behind it is independently audited to SOC 2 Type II and supports HIPAA and GDPR — so the conversations you trust us with are handled with enterprise-grade controls, end to end.

Need specifics for your compliance team? We'll walk you through them on a strategy call.

Questions about security?

Talk to our team

Or call us directly at (970) 838-0600