TEXT ANSWERING
Never miss a lead with our 24/7 Text Answering Service. Our agents respond instantly to SMS messages, capturing leads, scheduling appointments, and delivering results for your business.
Why You Can’t Ignore SMS
CUSTOMERS WANT ANSWERS NOW
SMS is the fastest-growing communication channel for businesses, and your customers expect quick, professional replies. Our Text Answering Service ensures every message is answered in real time by expert agents trained to represent your brand. Perfect for businesses running Google Local Service Ads or other SMS-driven campaigns, we capture inquiries, qualify leads, and send them directly to you so you never miss an opportunity.
Empower Your Business with
CONNECTIONS THAT DRIVE RESULTS
SMS ENABLED
CAPTURE
GOOGLE LSA
GROW
Start Capturing More Business.
The first step to capturing every opportunity is a free Discovery Call. Fill out the form below, and we’ll contact you within one business day to schedule a time to talk. During this conversation, we’ll learn about your business, identify potential areas for growth, and provide actionable insights to help you succeed—whether you choose to work with us or not.
60%
of customers prefer texting over phone for convenience and speed
70%
of Leads are Lost because of slow responses
78%
Buy from the company that responds first.
42%
of Customer Leads come in after hours
FREQUENTLY ASKED QUESTIONS
Our Text Answering Service is designed to keep your business connected and capture every opportunity. Here are answers to some common questions to help you get started.
-
Are your text responses handled by live agents?
Yes. All text messages are managed by our professional live agents, ensuring personalized and effective communication with your customers.
-
What are your hours of operation for text answering?
We offer 24/7 coverage, including holidays, so your customers receive prompt responses at any time.
-
How quickly do you respond to incoming text messages?
Our agents aim to respond to every text within 8 seconds, minimizing wait times and enhancing customer satisfaction.
-
How is the text answering service integrated with my business?
We provide a dedicated phone number for SMS communications. There is no tech work necessary to integrate it on your end, other than simply providing the number where an SMS link is needed, such as your website contact information, Google Local Service Ads, or other forms of advertising. We'll handle the rest.
-
How is billing structured for the text answering service?
We charge a low monthly fee for 24/7 monitoring, but otherwise are on a pay-for-performance model. This means we're only billing you for qualified leads captured or appointments scheduled.
-
What constitutes a qualified lead in this service?
To be considered a qualified lead it must meet three specific criteria: genuine contact information, interest in your products or services, and residence within your service area.
-
How are non-lead text messages, such as customer service inquiries, handled?
Our agents will collect the customer's information and details about their inquiry, forwarding it to you without additional charges.
-
Are there any long-term contracts required for this service?
No, our service is billed monthly, and you can cancel at any time without long-term commitments. We feel it is our job to earn your business each and every day.